Frequently Asked Questions


How often should I have my pool cleaned?

The frequency of cleaning depends on your pool's usage and your environment. Typically, pools are cleaned once a week to maintain clarity, but some customers may prefer a biweekly maintenance plan

How do I know if my pool’s water chemistry is out of balance?

Common signs include cloudy or green water, skin irritation, strong chlorine smell, or algae growth. If you notice any of these issues, it's time for a chemical check.

What should I do if I see algae in my pool?

If you notice algae, it’s best to call us for treatment right away. We can assess the cause, balance the water chemistry, and treat the pool with the appropriate chemicals to remove the algae and prevent future growth.

What causes calcium buildup on pool surfaces?

Calcium buildup, or scale, is typically caused by high calcium hardness levels or high pH. This can result in white, crusty deposits on your pool’s tiles or surfaces. We can help adjust your chemical levels and recommend cleaning or treatment options.

Why is my pool filter not working properly?

A pool filter might not work well if it's clogged, dirty, or damaged. We can inspect the filter, clean or replace it, and ensure that your filtration system is running smoothly.